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Content Removal & Takedown Policy

Effective date: 22 June 2026 Last updated: 22 June 2026

This policy explains how content is moderated, reported, and removed on Debate Arena (https://debate-arena.example). It forms part of our Terms of Service and works together with the Disclaimer / Content Policy. Contact: support@debate-arena.example.

1. How we moderate

We use a combination of:

  • Automated filters that scan content and flag material that may breach our rules or Malaysian law (for example, violent, hateful, sexual, or politically/religiously sensitive content);
  • User reports submitted through the in-app report feature; and
  • Manual review by the administrator.

Flagged content may be queued for review, hidden pending review, or removed automatically in clear cases.

When content is reported, it is immediately hidden from public view pending review (a precaution, not a finding of guilt), and we send the author an in-app notification explaining that it was reported and is suspected of breaching this policy. After the administrator reviews it, the content is either removed (if it breaches this policy or Malaysian law) or restored if no breach is found. The identity of the person who reported content is kept confidential.

Content that is removed stops being publicly visible, but we retain a record of it (not shown to the public) so we can handle an appeal (section 7), preserve evidence, and comply with legal or law-enforcement requirements (section 6). We may permanently delete that record after the appeal window, or earlier on a valid erasure request where retention is not legally required.

2. Our right to remove

We may, at our sole discretion and without prior notice, remove, hide, restrict, blur, or decline to publish any content, and suspend or terminate any account, where we reasonably believe the content or conduct:

  • breaches the Disclaimer / Content Policy or Terms of Service; or
  • is unlawful under Malaysian law (including the Communications and Multimedia Act 1998, the Sedition Act 1948, the Penal Code, and the Personal Data Protection Act 2010).

Automated flagging is a precaution, not a legal finding. Filters are not perfect and may catch lawful content or miss unlawful content; human review aims to correct this.

3. How to report content

  1. Click report on the relevant content, or email support@debate-arena.example.
  2. Include a link to the content and a short description of the problem.
  3. If you are reporting illegal material or a privacy/IP violation, say which (e.g. "defamation", "copyright", "doxxing", "violence").

We aim to acknowledge reports within a reasonable time and to act on serious or unlawful content promptly.

4. Intellectual property complaints

If you believe content infringes your copyright or trademark, email support@debate-arena.example with:

  • a description of the work and the allegedly infringing content (with a link);
  • your contact details;
  • a statement that you believe the use is unauthorised; and
  • a statement that the information is accurate and that you are the rights holder or authorised to act for them.

We may remove or disable the content and, where appropriate, notify the user who posted it.

5. Privacy / personal data complaints

If content reveals your personal data without consent (doxxing) or breaches the PDPA, contact support@debate-arena.example. See the Privacy Policy for your rights.

6. Action against accounts

Depending on severity and history, we may warn, suspend, or terminate accounts, and forfeit unused tokens on termination (see the Refund & Billing Policy). Serious or criminal content may be reported to law enforcement, and relevant records may be preserved and disclosed as permitted or required by law.

7. Appeals

If you believe your content or account was actioned in error, you may appeal by emailing support@debate-arena.example within 14 days, explaining why. We will review and respond. Our decision after review is final.

8. Governing law

This policy is governed by the laws of Malaysia and the exclusive jurisdiction of the Malaysian courts.